Position Zero

Be the First Answer People See.

Featured snippets are Google's answer boxes that appear above the traditional organic search results in the coveted Position Zero. They give businesses the opportunity to earn exceptional visibility by providing clear, helpful answers to the questions people are already asking. With the right content structure and Answer Engine Optimisation, your website can compete for this premium position — even against larger, more established competitors.

how do I get more customers from google?
★ Position 0 Featured snippet

To get more customers from Google, target the keywords your customers search, answer their questions clearly, and earn trust through quality content and links.

your-business.com.au
1 competitor-a.com.au
2 competitor-b.com.au
The Basics

What is a featured snippet?

Have you ever searched Google and found the answer before you even clicked a website? That's a featured snippet.

A featured snippet is a highlighted answer that appears above the traditional organic search results, often referred to as Position Zero. Google selects content that clearly and directly answers a user's question, displaying it prominently with a link back to the original website.

For businesses, it's one of the most valuable positions in search. Appearing in a featured snippet can increase your visibility, reinforce your expertise and put your content in front of potential customers before they even begin comparing other websites. The goal isn't simply to rank — it's to become the answer people are looking for.

The Problem

Even ranking #1 isn't always enough

Search results have evolved. Today, featured snippets often appear above the traditional organic listings, giving searchers an instant answer before they decide which website to visit. That means visibility isn't just about where you rank — it's about how effectively your content answers the question.

The good news is that featured snippets aren't reserved for the number one result. Google looks for content that's clear, well-structured and directly answers the user's query. By formatting your content around the questions your customers are asking, you can earn valuable visibility above the standard search results — even when larger competitors rank higher overall.

Why It Matters

The answer box that wins the click

When a featured snippet appears, it dominates the page — pulling the eye, the clicks and the voice-search answers before anyone reaches the organic results.

0%
of Google searches now show a featured snippet
0%
of clicks go to the snippet when one appears
0%
of snippets come from pages ranked below #1
0%
of voice answers are read from a snippet

Source: 2026 featured snippet and click-through-rate data.

The Formats

The types of featured snippets

Google shows featured snippets and related answer features in several formats, depending on what the searcher is asking. Structuring your content to fit the right one is what gets you featured.

01

Paragraph snippets

A direct, few-sentence answer — the most common format, ideal for "what is" and "how does" questions.

02

List snippets

Numbered or bulleted steps and rankings — perfect for "how to" guides and "best of" style searches.

03

Table snippets

Clean rows and columns for prices, comparisons and data — Google loves pulling these straight from well-structured tables.

04

Video snippets

A clip jumped to the exact moment that answers the query — increasingly common for visual, step-based questions.

05

Image snippets

A relevant image, or row of images, pulled into the answer space — common for visual and "what does it look like" searches.

06

Carousel snippets

A swipeable row of cards across the top of the results — common for recipes, products and "best of" style lists.

07

Knowledge panel

The information box that summarises a business, brand or topic — pulled from trusted sources and your Google Business Profile.

Our Approach

How we land you position zero

Featured snippets aren't awarded by chance. They're earned by content that answers a searcher's question clearly, directly and in a format Google can easily understand. Here's how we optimise your content to maximise its chances of earning Position Zero.

01

Find the opportunities

We pinpoint the question-based searches your customers use — especially ones where a competitor holds the snippet, or where you already rank on page one and are within striking distance of position zero.

02

Answer the question directly

Google rewards a clear, concise answer placed right where it expects one. We write content that answers the question first, in plain language, then expands underneath for the readers who want more. More on content creation →

03

Structure it for the format

We shape the answer to match the snippet type — a tight paragraph, a clean numbered list, or a well-built table — using clear headings so Google can lift it without guesswork.

04

Add the supporting signals

Relevant structured data, strong on-page SEO and a technically healthy page all help Google trust your answer enough to feature it. More on technical SEO →

05

Monitor & refine

Snippets change hands, so we track which ones you hold, win back any you lose and keep refining the wording — because position zero is worth defending.

The Bigger Picture

The same work that earns snippets helps you get cited by AI

Here's the part that makes featured snippets such a smart investment: the work pays off twice. The clear, answer-first content and clean structure that earn position zero are exactly what AI answer engines like Google AI Overviews, ChatGPT and Perplexity look for when deciding which businesses to quote.

So as we structure your content to claim the answer box, we're also making your business easier for AI to understand and recommend, and easier for voice assistants to read aloud. One piece of well-built content, working across Google, AI search and voice — that's the kind of compounding return that keeps paying off long after it's published.

Featured Snippet Questions, Answered

Featured snippets — your questions

The things business owners ask us most about earning the answer box — explained simply.

What is a featured snippet?
A featured snippet is the answer box at the very top of Google's results, above the organic listings, in the spot called position zero. Google pulls a concise answer from a web page and shows it directly, with a link to the source, so the searcher gets their answer straight away.
How do I get a featured snippet?
You earn them by answering the specific question clearly and directly, then structuring that answer in the format Google prefers — a short paragraph, a list or a table. Targeting question-based keywords, clean headings and relevant structured data all improve your chances.
Do I need to rank #1 to get a featured snippet?
No. Around 30% of featured snippets come from pages ranking in positions 2–10, so a clearly structured answer can earn position zero even if you're not the top result — one of the few ways to leapfrog higher-ranked competitors.
Are featured snippets still worth it with AI Overviews?
Yes. Snippets still appear on a large share of searches and capture a high proportion of clicks when present. And the same answer-first content that earns snippets also helps your business get cited by AI answer engines, so the work does double duty. Learn more about AI search →
What types of featured snippets are there?
The main types are paragraph, list, table and video snippets. Different questions call for different formats, so we shape your content to match the snippet type Google is most likely to show.
Do featured snippets help with voice search?
Yes — a large share of voice answers are read aloud straight from featured snippets, so earning position zero also helps your business be the answer when people search by voice on a phone or smart speaker.
How SEO Works

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